About Us

Switch for Savings, Stay for Service


Next Level Merchant is a company specializing in payment processing, helping large and small businesses save money on merchant processing fees. Established in 2011 in the Dallas-Fort Worth metroplex, we have maintained a successful balance of being a nimble, family-owned business while having a national cutting-edge reach with our offerings.

Next Level Merchant prioritizes direct customer service, unlike large publicly traded processing companies. We take the time to meet with our merchants, review their business plans, identify areas that need improvement, and provide insights on how changing certain business functions can save them money, time, and grow their income.

Meet The Owner

Matthew Shaffer started his career in the credit card processing industry in 2006. After five years of learning the industry and managing a sales team, he started Next Level Merchant. His business model was to offer the best pricing while maintaining the best service possible. Matthew’s philosophy has given him a 99% retention rate, leading his company, Next Level Merchant, and his clients to continually grow year after year.

Matthew provides guidance to his merchants to help them navigate the payment processing world. With his experience and deep relationships in the industry, he continues to stay abreast of industry changes and equipment releases. Matthew’s continual engagement ensures that his clients have access to aggressive pricing, vast equipment options and that their merchant account is in the most optimal position.

Matthew has become a leading and well-trusted processor and advisor in the credit card processing industry.